6/10 – Okay
Keyanna
Mit der Familie gereist
15. Apr. 2025
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
rating: 2/5
Outdated Hotel with Poor Cleanliness, but Excellent Front Desk Service
This hotel is in serious need of updates and better overall upkeep. Our room was not properly cleaned—there was a stain on one of the bedsheets, the floor looked like it hadn’t been fully swept, and both the shower and window curtains were old and worn, with one even torn.
Breakfast was just okay, but the older lady working the area was not very pleasant. The drink machine ran out and was never refilled, and the base of it was broken—cups kept tipping over. At one point, she cleaned a spill off the floor and then wiped the counter with the same towel, which was concerning from a cleanliness standpoint.
The one bright spot during our stay was the young woman at the front desk. She was professional, kind, and seemed to be managing everything herself the entire weekend. Even though the hotel was out of regular towels, she did her best to accommodate us by offering pool towels instead, which we appreciated. Her excellent attitude and helpfulness were the only redeeming parts of our experience.
Keyanna
Aufenthalt von 2 Nächten im April 2025