2/10 – Ungenügend
Terra Della
8. Feb. 2025
Verbesserungswürdig: Personal & Service
property and room was nice and modern, but the staff was rude and upsetting after one night of staying housekeeping just entered our room The next morning to put new towels in our bathroom and take the old ones, but we hadn't asked for any towels and hadn't used any towels. They were being nosy and went into the bedroom and looked into the nightstand drawer where my auntie who was going through surgery that day had her medication plus cannabis edibles in there and the housekeeping went and told management that there was a drugs in the room and they told us they couldn't rent to us anymore and made us leave that day when my aunt was getting ready to get out of the hospital from surgery and they kept the deposit and had to get another room, so Aunt could rest Comfortably after her surgery. The manager was extremely rude and couldn't communicate professionally. She even called security, very unprofessional Workplace
Terra Della
Aufenthalt von 1 Nacht im Februar 2025