4/10 – Schlecht
Denise
Mit Haustieren gereist
18. Feb. 2025
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
BEWARE of hidden pet fee!! While the listing clearly states the property is “pet-friendly,” it does not mention anything about a pet fee. I booked a two-night stay for my dog and I. Even though nowhere on the reservation was an option to include bringing a pet. After the first night, I received a message from the host saying that he “noticed I brought an announced dog” and that I owe $150 for a pet cleaning fee…
I would not have had an issue paying the fee if it had been disclosed in the listing when I made the reservation.
I also think there was, what looked like, a camera by the front door, which is fine, but at least mention in it in the listing. I didn’t see any cameras inside the house, or in the backyard.
Also be aware, there is no central heat/AC. Just 3 overhead wall units in 3 of the rooms. Even with all 3 units on at highest setting, the house was very cold.
We stayed early February and outside temperatures dropped to the 30’s.
The bedding was thin, all polyester sheets and comforters, which was disappointing.
On the plus side, the house was very clean, and was spacious for my dog and I. The backyard was a bonus, as well as being just two blocks away from the beach.
As a vacation rental manager, I was disappointed overall by my experience and wouldn’t return.
I hope the host reads this and makes some minor changes, including clarifying the pet fee in the listing.
Denise
Aufenthalt von 2 Nächten im Februar 2025