Overall, I would summarize the property as lacking. Failure to provide basic cleaning supplies and sufficient towels are such simple things, but, when not done, it leaves the impression that corners are being cut.
This impression was confirmed as it also rained during our stay and there were multiple areas in the upstairs ceiling where water was flowing and dripping (all the way down to the first floor). It was evident that shoddy patch jobs had been attempted in the past, so this was a known issue. 4 and 5 star properties do not have leaking ceilings. 3 stars is probably being generous.