4/10 – Schlecht
José Andrés
12. Aug. 2021
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Overpriced Hotel
Overpriced hotel just outside the city center (30min walk to the old city).
The good: it had all we needed, parking was easy and mostly clean.
Not so good: not the nicest neighborhood, the desk in the room seemed like it was about to break, lots of noise coming from the common kitchen in the morning.
Not acceptable: the description in Hotels.com says you will be greeted in person, which we didn’t. We sent our arrival information 3 days prior to arrival as requested and other than an automated answer, we got no further information. We got to the address thanks to Google, but the hotel has no sign, so we were not sure if we were right. Calling the number they gave us didn’t help, so we had to start searching in the internet for more information. We found a number where they told us they do only bookings, but gave us a third number, which did not work. It was until we texted over WhatsApp, that they finally answered with the information (keys were in a security box and instructions to get in). It took us about 15min, which might not sound long, but it was very stressful up to the point we thought it was a scam.
Add to that, the we payed over a 110€ for a super basic room in a shabby neighborhood which was not really central.
José Andrés
Aufenthalt von 1 Nacht im August 2021