2/10 – Ungenügend
Craig B.
15. Nov. 2024
Verbesserungswürdig: Sauberkeit
Disgusting
Pulled up to place (which is apparently for sale) shortly before check in time, patio furniture on front porch faded, dirty. Grill was not covered, grates were dirty and rusty. Weeds growing from kennel. Windows were dirty, which ruined what would have been a decent view from living room. Looks like it may have been vacant for an extended period of time. I took a look inside to see if it was ready, but bedding was still rolled up on the floor, so housekeeping had obviously not been there so we left and came back at 3:30. Dishes and pots/pans covered with minerals from hard water - no one bothered to wipe them off. gross buildup of minerals on faucets, toilet had not been cleaned. Beds were made (with what appeared to be same bedding rolled up on floor, but I did not inspect it until we were ready to go to bed at ~10:00 PM. We discovered sheets, comforters and pillow cases had numerous oil (?) stains, as if someone had gone to bed covered in oil. We tried to make a clean, usable set of bedding, but were unable to do so. Called owner, wh said "Oh, I'm really sorry that happened, but did not offer to have new bedding brought over, said there was nothing she could do that night. I told her we were leaving and wanted our money back. She said she would look into it in the morning with VRBO and see what they could do! I told her t was on her to make the refund. I called and sent numerous pics to VRBO and I am now awaiting a refund from the health and safety team.
Craig B.
Aufenthalt von 2 Nächten im November 2024