2/10 – Ungenügend
Abdallah K.
14. Okt. 2024
Verbesserungswürdig: Sauberkeit
Bug Infestation
My girlfriend & I wanted to go on a private getaway from the hustle & bustle of the city. When we arrived, we found 54 flies (I counted as I killed them). They were all over the living room, the bedroom, they were everywhere. When I contacted the property owners, they acted like they had just checked on the place the day prior, which was an obvious lie. The solutions they provided was a bug zapper that would have spent all night trying to get the flies during my private getaway with my partner. It was the farthest thing from the desired start we wanted to have. We spent the first 2 hours killing all the flies and proceeded to have a good stay. I provided pictures and videos to the owners and they ignored my messages until I mentioned I was going to leave a review. They acted like they did their part by offering a solution, when in reality, they should have prepared the place for their guests properly. The cabin functions really well (except for the shower which does not produce hot water, only cold). The false advertisement is in the cleanliness of the property. The hosts did not provide any financial remedy to the situation. I kid you not I have a picture of 20 flies on the window of the bedroom. They do not care about the experience of their customers, which is quite a shame!
Abdallah K.
Aufenthalt von 2 Nächten im Oktober 2024