Luxushotels in Bern suchen

"We stayed for two nights for the new year. We booked the 'Sylvester package' and had a great night. The service was impeccable and the food great. The room was also beautiful and the bathroom spacious. The staff was very friendly and helpful. There were just a few minor negative details. First, we found the lighting system in the room a bit complicated. It was all centralized on a control panel and was a 'all or nothing' system. Also, we realized that the room temperature could not be set under 20 degrees. Since we like our room to be colder, especially during the night, we had to open the window. It was a bit noisy. Every time we returned to our room, we always found it stuffy. I wouldn't recommend staying at this hotel in the summer. "

"Bei der Ankunft wurden wir sehr freundlich, kompetent an der Reception empfangen. Sogar wurden uns der Koffer ins Zimmer gebracht :-). Beim Frühstück wurden wir von einer Dame weniger freundlich empfangen, sie hatte keine Reservierung von uns erhalten, wollte meine Reservierung Bestätigung vorzeigen aber sie wimmelte schnell ab. Fehler können passieren, aber bitte die Kunden freundlich professionell behandeln. Zimmer war sauber mit schönem Ausblick. "