6/10 – Okay
Gregory, Sutton
4. Feb. 2025
Gut: Sauberkeit und Personal & Service
My recent experience of two nights at the Hotel Miramar was disappointing. I knew its an old former home & expected creaky floor boards, doors etc, but!
When I first checked in I specifically requested a quiet room which reception assured me the allocated room was.
Things were fine till about 8pm Friday evenwhen I finally discovered why I could hear other guests conversations from the hallway was due to a one inch gap under the guest room door, which if nothing else is a fire safety risk?
I tried to ignore this but when I started hearing feint conversations & someone dragging chairs across hard surfaces too, emanating from the wall adjacent my bed I asked for another room.
The helpful second receptionist duly showed me two other rooms suggesting the later on the second floor was the furtherest away from any sources of noise which I accepted. She kindly offered me a complimentary breakfast for the following morning too.
*** However, Saturday evening unbeknown the hotel held a 40th birthday party for some unknown external group, involving full blown techno/rave disco music heard throughout the entire hotel until gone just past midnight. NO one could ignore that!!!
I raised this with the reception next morning, who had no answer & became defensive even after I pointed out Hotel Miramar marketing pictures/literature fails to inform/show potential guests of the hotels private functions rooms, other than "Meeting!. Had it done so I would have chosen not to stay.
Gregory
Aufenthalt von 2 Nächten im Januar 2025