6/10 – Okay
Racquel
Mit der Familie gereist
21. März 2025
Verbesserungswürdig: Sauberkeit und Ausstattung
The living room had dried up cheerios still on the floor from the previous guest along with what we think was a chunk of taco meat. The kitchen smelled really bad but once we ran the disposal for a while it got better. The first sink in the master bath didn’t drain well at all so we just didn’t use it. The top comforter was filthy around the edges where it had touched other guest’s faces. The outside area was full of leaves and trash so we couldn’t even enjoy sitting out there. And the pool, Starbucks, restaurant were all the way back over to the hotel. We didn’t realize that when we booked. My husband and daughter played golf the night we checked in and the men in the pro shop were very snooty. When I went to check them in they asked for my voucher. I said that’s why the lady walked over with me, she said that was my voucher. That really made them angry and they both left me standing there alone so they could “have a talk with her”. When my husband went back in to sign for the cart they couldn’t stop talking and eating their Arby’s to even say hello. They had their food and bags right in front of my husband. He said it was very unprofessional. Overall we will not stay there again. And there were very limited supplies in the kitchen to use to cook with etc.
Racquel
Aufenthalt von 3 Nächten im März 2025