4/10 – Schlecht
Sally S.
3. Dez. 2024
Verbesserungswürdig: Sauberkeit
VERY disappointing property!
This property has nothing but stellar reviews, and I rely heavily on those when booking a cabin in Broken Bow. We have stayed in Hochatown twice a year for the last 10 years, so we have become accustomed to a certain standard…particularly for cabins that run $1,250 per night. It was filthy and in very poor condition! I made the owner aware while we were there, and sent him 21 pictures that clearly document the moldy patio furniture, exposed wires, dirty broken windows, broken beds and more.
Maybe the cleaning staff just had a bad day, but I also read in the guest book about some of the same complaints I had…apparently they were not resolved. And moldy patio cushions don’t happen overnight.
I have given him 8 days to respond to the issues, but he has not responded to several emails inquiring about a partial refund at the time of this review. If I could post photos I would!
The bathrooms were great and we loved the kayaks though!
Sally S.
Aufenthalt von 3 Nächten im November 2024