4/10 – Schlecht
Angeli Ruth
19. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice clean apartment with enough space with kitchen, I personally did not cook here so I did not check their utensils. No reception, you communicate through WhatsApp only or regular calls which cost money. This is a test of patience apartment. To get to the room, you have to download an app. It will take a lot of time to check in as the app doesn't work properly. App always malfunction. I got a lot of problems just opening the door, when you just want to enter your room at late night and go to sleep and your door doesn't open and have to wait for the receptionist to reply through WhatsApp to send you a code again and again, and still the door doesn't open. No one will come to help, although they said they have another apartments with reception nearby, no one will come to help you open your door. Cold room especially in the night, with thin blanket. There were 2 heaters and a thermostat but none are working. Informed the receptionist through WhatsApp before 11am, lied to me in the afternoon that they fixed it, only to find out at 8:25pm that nothing was done. (I have screenshots of the conversation) Offered me a different room at around 10pm and the same problem, heating system not working. Compensation was done through Expedia. Wasted a lot of time calling, writing and complaining. So if you want all this stress, go ahead and book this apartment.
Angeli Ruth
Aufenthalt von 2 Nächten im Mai 2024