6/10 – Okay
martin p., Cambridge
17. Sep. 2024
Gut: Sauberkeit
Good until there was a problem
We arrived late due to vehicle breakdown. Jane was great and waited for us even providing food to make a sandwich which was very kind. Bacause of our late arrival we were told that instructions for lighting the fire and other bits and bobs could wait till morning. This didn't happen until Thursday some 5 days later.
The ground floor rooms had a very strong smell of damp. We were unable to open the external doors as they wouldn't shut afterwards.
However everything was OK until we had a minor problem. Everything changed. Steve became very angry and verbally aggressive. He was rude and started slamming the front door. He did not speak to us for the rest of the week. We offered to fix the problem but he made us feel very unwelcome and our holiday was spoilt from the on. Jane came over on Thursday to show us the fire which was appreciated as, we had to take duvets off the beds to keep warm in the evenings. We didn't feel comfortable asking for help due to Steve's outburst on the Tuesday.
martin p.
Aufenthalt von 7 Nächten im September 2024