8/10 – Gut
Evangelos
Mit dem Partner gereist
10. Jän. 2023
Gut: Sauberkeit, Personal & Service und Ausstattung
Were given free upgrade to suite, 14th floor, with balcony and amazing view over the museum, Tahrir Square, the Nile.
Suite is spacious and decotated in retro style.
Reception staff helpful, helped with problem we had.
Breakfast plentiful, quite tasty.
Excellent location across museum, some small grocery shops and exchange shops a few steps away). About 5 minutes in foot there's a long busy shopping street (for locals) that sort of ends at a square with many cafes and some local ,cheap,and clean shawarma/falafel places). Metro station across Hotel.
Also a restaurant with some yummy European dishes inside hotel, serves until 23:00.
Internet was quite good.
However, Suite was not in best condition. Bathroom door closed with a lot of shoving, Balcony door did not close properly, letting cold in, AC did not function, wallpaper on balcony coming off.
Housekeeping did not come throughout the three nights were there.(everry day we left around 11 am and returned around 11pm, with the sign of 'make up my room' hanging outside.). So no fresh towels, coffee or water.
Only one towel per person.
Luggage storage is not really safe, suitcases are kept in the lobby.