2/10 – Ungenügend
Annie R.
19. Okt. 2024
Verbesserungswürdig: Sauberkeit
Never been so disappointed..
I never write bad reviews but I have tried to contact the property managers on multiple occasions with no response.
The only positive about this stay is the location.
Otherwise, as previous reviews state the gardens are not maintained. I was willing to let that go, however there were many issues. The bins were not taken out. There are cobwebs in every corner of the home- I wish I was exaggerating. The air con does not work- when I spoke to Wendy she told me to wait a bit because it needed time- then stopped responding when I asked for further advice. The body wash and hand soap they provided was empty. The sink had grime in it. The glass cupboard door in the kitchen is smashed. I wiped the floor when I spilled some water and it appeared as if they had not mopped for months. The furniture is not the same as the photos posted and the lounges are covered with blankets, because they are stained and have holes in them. The list goes on. We also were provided with zero check out information.
I tried to contact them following our stay to address these matters and have not received a response at all. Save your money, do not stay here.
Annie R.
Aufenthalt von 2 Nächten im Oktober 2024