6/10 – Okay
Philipp
Mit dem Partner gereist
26. Apr. 2025
Gut: Sauberkeit
We were staying for 6 nights and had booked half Board.
The day before we arrived, we tried to contact the hotel for pickup. It was ignored.
Our first visit at the Dinner Restaurant ,Serenata‘ also remained our last.
We were rather disappointed by the food served.
We decided for the sting ray and the Portugiese Pork stew. The Fish was served with skin, oversalted and soft, the rice served with the dish tasted like milk-rice and was overcocked and again not seasoned at all.
The pork stew had nothing to do with a stew - instead dry pieces of potatoes and pork were served as tiny Portion, the seasoning was nice but simply dry, not enjoyable. what a waste of Money.
Breakfast ok, we enjoyed fresh pressed Orange juice and fresh cut fruit and oats every morning. Coffee from the Maschine is available but was super disgusting.
THE SERVICE STAFF was EXTREMELY NICE and LOVELY - thank you for the Hard work you do <3
Reception staff was …. Well at our Check out we met a really lovely one - besides her not accomondating and far from friendly.
When we returned late around Midnight from a long and exhausting day trip and asked the gentlemen at Front Office kindly for a water refill he denied harshly with the words ,only in the morning‘ ….wow…. Nice way to treat guest - especially a pregnant woman … this really left a bad impression.
Room and tidyness were good - beds were made everyday.
Worst thing for us: super intensive room perfume in Lobby - Not subtile but intrusive.
Not for us.
Philipp
Aufenthalt von 6 Nächten im April 2025