6/10 – Okay
S W.
26. Juni 2024
Verbesserungswürdig: Sauberkeit
Excellent location/vacation EXCEPT . . . . .
The view/location was amazing, beautiful mountain view, pristine pool area and functional rooms. However, my wife has significant allergies (which is why we always book at places that don’t permit pets/animals). When we arrived, we immediately noticed the odor of mold. Though the remainder of the house was clean and tidy, we discovered that both of the a/c units had mold that were putting mold spores into the air and my wife immediately began having trouble breathing. Though it was late (after 2100) we notified the owner of the issues but he did not respond to our text until the next morning. By then I had already gone out to purchase cleaning supplies and my wife had already cleaned the a/c units. She was able to breath the remainder of our stay. The folks in the room below complained to us that their a/c also had mold. Not sure if they told the owner or not. We were given a $5.00 bottle of wine for our troubles. I would expect better treatment, especially since my wife cleaned their units for them, which took her over 2 hours.
S W.
Aufenthalt von 4 Nächten im Juni 2024