2/10 – Ungenügend
Katherine G., Louisville, KY USA
23. März 2025
Verbesserungswürdig: Sauberkeit
Awful!
I was in town for my nephew’s funeral & was by myself. When I arrived at the property, it was well after dark, as I attended the visitation before checking in. The building was on an extremely busy street with only on street parking which I was not aware of until I arrived (I knew of the on street parking, but did not know how busy the street was. I was fearful of being hit by a car getting in & out of my vehicle. The building was completely dark & I had to get out of my car to locate the correct building. The neighborhood did not feel very safe. I then had to walk up a dark walkway quite a ways before any light came on to retrieve the keys, & then fumble in the dark trying to open the door. There was a porch light, but it was not on & I could not figure out how to turn it on. Once inside, many of the lights (entire kitchen area) did not work. Because I did not feel safe there, I ended up staying with some other family members. Thank goodness they had room for me! I notified the host & requested he make an exception to his no refunds policy since I didn’t stay there, only to be told he would only issue a refund if the property was rebooked for the same dates which was ridiculous. I would not recommend this host or property. Very disappointed in how I was treated.
Katherine G.
Aufenthalt von 2 Nächten im März 2025