Vista Alpina - Exclusive Chalet in Crans Montana

Il Ruscello Vista Alpina by Mrs. Miggins is an exceptional three-story chalet nestled in the scenic enclave of Crans Montana, offering a luxurious blend of comfort, style, and breathtaking alpine views. Each of its four spacious bedrooms is designed with a private en-suite bathroom, ensuring both privacy and ease for guests.

Ground Level: The garden level invites guests to unwind in an expansive entertainment space, featuring a cozy TV room, a full bar, and a billiard table. This floor is perfect for relaxed gatherings and socializing after a day exploring the Swiss Alps, with views of the surrounding natural landscape enhancing the atmosphere.

Main Floor: A warm, open-concept living space defines the main floor, anchored by a charming fireplace that creates an inviting, communal setting. The well-equipped open kitchen and dining area flow seamlessly together, ideal for preparing and sharing meals with friends and family. A comfortable en-suite bedroom on this floor offers convenience, alongside a guest bathroom for visitors.

First Floor: The top floor is dedicated to tranquility and unparalleled views. The master bedroom serves as a private retreat with expansive windows that capture the beauty of the Alpine landscape. An adjacent office space, with equally stunning vistas, provides a peaceful work area. Another en-suite bedroom on this floor ensures that guests experience both luxury and comfort.

Thoughtfully curated by Mrs. Miggins, Il Ruscello Vista Alpina invites guests to savor the serenity and charm of Crans Montana, making it the ideal retreat for those seeking relaxation and natural beauty in an elegant setting.
Welcome to Your Home Away from Home!
House Rules & Terms and Conditions

We're delighted to have you as our guest! To ensure everyone has a wonderful stay, we've put together these guidelines and terms. While some parts may sound formal (we have to cover the legal bases!), our goal is to provide you with a comfortable, enjoyable, and hassle-free experience.

🏠 Essential House Rules

Check-in & Check-out
- CHECK-IN AVAILABLE FROM 3:00 PM
- CHECK-OUT BY 11:00 AM
- LATE CHECK-OUT MAY BE POSSIBLE (JUST ASK!), BUT ADDITIONAL FEES MIGHT APPLY
- THE PROPERTY WILL BE HANDED OVER TO YOU IN CLEAN CONDITION - PLEASE LET US KNOW IMMEDIATELY IF ANYTHING ISN'T UP TO STANDARD

Peaceful Enjoyment
- QUIET HOURS: 10:00 PM TO 8:00 AM
- PLEASE KEEP NOISE LEVELS REASONABLE THROUGHOUT YOUR STAY
- NO PARTIES OR EVENTS WITHOUT PRIOR APPROVAL
- BE MINDFUL OF NEIGHBORS - WE'RE ALL PART OF THE SAME COMMUNITY!

Occupancy & Guests
- ONLY REGISTERED GUESTS MAY STAY OVERNIGHT
- MAXIMUM OCCUPANCY LIMITS MUST BE RESPECTED
- WANT TO INVITE ADDITIONAL GUESTS? JUST LET US KNOW IN ADVANCE (EXTRA FEES MAY APPLY)
- MINIMUM AGE FOR PRIMARY RENTER: 18 YEARS

Property Care
- NO SMOKING INSIDE (DESIGNATED OUTDOOR AREAS ONLY) - CHF 300 CLEANING FEE IF VIOLATED
- NO PETS WITHOUT PRIOR APPROVAL - CHF 150 FINE PER UNAUTHORIZED PET
- PLEASE KEEP ALL KEYS SAFE (CHF 50 REPLACEMENT FEE)
- LOCK UP WHEN YOU LEAVE
- SORT AND DISPOSE OF WASTE ACCORDING TO LOCAL GUIDELINES
- LEAVE FURNITURE WHERE YOU FOUND IT
- KEEP THE PROPERTY TIDY AND REPORT ANY DAMAGES PROMPTLY

Amenities
- FREE WI-FI PROVIDED (PLEASE AVOID ILLEGAL DOWNLOADS)
- WHERE AVAILABLE, ENJOY POOLS, GYMS, AND BBQ AREAS RESPONSIBLY
- FOLLOW SPECIFIC GUIDELINES FOR ANY SHARED FACILITIES

📋 Terms and Conditions

1. Booking & Payment
- YOUR BOOKING IS CONFIRMED ONCE WE RECEIVE YOUR SIGNED AGREEMENT AND INITIAL PAYMENT
- ALL PAYMENTS MUST BE MADE BY AGREED DEADLINES
- PAYMENT FEES ARE THE RESPONSIBILITY OF THE GUEST
- RATES INCLUDE BASIC UTILITIES UNLESS OTHERWISE SPECIFIED

2. Security Deposit
- A SECURITY DEPOSIT MAY BE REQUIRED
- IT WILL BE RETURNED WITHIN 10 DAYS AFTER CHECK-OUT, MINUS ANY CHARGES FOR:
- ADDITIONAL CLEANING REQUIRED
- DAMAGE OR MISSING ITEMS
- UNAUTHORIZED PETS OR SMOKING
- OTHER VIOLATIONS OF HOUSE RULES
- CLAIMS MAY EXCEED THE DEPOSIT AMOUNT IF NECESSARY

3. Cancellation Policy
CANCELLATION FEES APPLY AS FOLLOWS:
- 42+ DAYS BEFORE ARRIVAL: CHF 100 HANDLING FEE
- 41-10 DAYS BEFORE ARRIVAL: 50% OF RENTAL FEE
- 9-0 DAYS BEFORE ARRIVAL: 80% OF RENTAL FEE
- NO-SHOWS: 80% OF RENTAL FEE

4. Changes & Substitutions
- YOU MAY PROPOSE A SUBSTITUTE GUEST (SUBJECT TO OUR APPROVAL)
- ORIGINAL AND SUBSTITUTE GUESTS ARE JOINTLY RESPONSIBLE FOR PAYMENT
- WE'LL TRY TO ACCOMMODATE REASONABLE CHANGE REQUESTS

5. Property Care & Liability
- YOU'RE RESPONSIBLE FOR THE PROPERTY DURING YOUR STAY
- PLEASE REPORT ANY ISSUES PROMPTLY
- YOU'RE LIABLE FOR DAMAGES CAUSED BY YOU OR YOUR GUESTS
- WE'RE NOT LIABLE FOR:
- PERSONAL INJURY OR PROPERTY LOSS
- FORCE MAJEURE EVENTS
- ACTIONS OF OTHER GUESTS OR THIRD PARTIES
- TOURIST FACILITY OR INFRASTRUCTURE CHANGES

6. Early Termination
WE MAY TERMINATE YOUR STAY WITHOUT REFUND IF:
- HOUSE RULES ARE SERIOUSLY VIOLATED
- MAXIMUM OCCUPANCY IS EXCEEDED
- PROPERTY IS MISUSED OR DAMAGED
- DISTURBANCE TO NEIGHBORS IS EXCESSIVE

7. Data Privacy
- WE COLLECT AND PROCESS DATA IN ACCORDANCE WITH SWISS LAW
- YOUR INFORMATION MAY BE SHARED WITH NECESSARY PARTIES (KEY HOLDERS, AUTHORITIES)
- YOU MAY OPT OUT OF FUTURE MARKETING COMMUNICATIONS

8. Legal Framework
- SWISS LAW APPLIES EXCLUSIVELY
- JURISDICTION IS AT THE PROPERTY'S LOCATION
- MANDATORY LEGAL PROVISIONS TAKE PRECEDENCE

📞 Need Help?
- FOR EMERGENCIES: DIAL 114
- FOR PROPERTY ISSUES: CONTACT US AT +41 79 727 50 23
- FOR GENERAL INQUIRIES: CRANSMONTANA@MIGGINS.CH

We want your stay to be perfect! If you need anything or have questions, don't hesitate to reach out. Thank you for choosing our property - we hope you make wonderful memories here!

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By proceeding with your booking, you acknowledge and agree to these house rules and terms & conditions.

🚨 Emergency Procedures in Switzerland
Important Emergency Numbers
- Fire Brigade: 118
- Police: 117
- Ambulance: 144
- Emergency (General): 112
- Poison Control: 145
- Air Rescue (REGA): 1414
- Road Assistance (TCS): 140
- Medical Help Line: 0800 33 66 55

🔥 In Case of Fire - Remember: ALARM, RESCUE, EXTINGUISH

1. GIVE THE ALARM
- Call 118 immediately
- TELL THEM:
- YOUR EXACT ADDRESS: [PROPERTY ADDRESS]
- WHAT IS BURNING
- ARE PEOPLE IN DANGER?
- YOUR NAME AND PHONE NUMBER
- ALERT OTHER PEOPLE IN THE BUILDING
- PULL FIRE ALARM IF AVAILABLE
2. RESCUE
- HELP PEOPLE AND ANIMALS LEAVE THE DANGER ZONE
- FOLLOW MARKED ESCAPE ROUTES
- CLOSE ALL WINDOWS AND DOORS BEHIND YOU (DON'T LOCK THEM)
- If trapped by smoke:
- STAY IN YOUR UNIT
- PLACE WET TOWELS UNDER THE DOORS
- GO TO A WINDOW AND SIGNAL FOR HELP
- CALL 118 AGAIN TO REPORT YOUR LOCATION
- Never use elevators during a fire
- MEET AT THE DESIGNATED ASSEMBLY POINT: ACROSS THE MAIN STREET

3. EXTINGUISH
- ONLY ATTEMPT TO FIGHT SMALL FIRES
- USE AVAILABLE EQUIPMENT:
- FIRE EXTINGUISHER (LOCATED: MAIN ENTRANCE HALL)
- FIRE BLANKET (LOCATED:KITCHEN)
- GARDEN HOSE
- IF THE FIRE IS TOO LARGE, EVACUATE IMMEDIATELY
- WAIT FOR FIREFIGHTERS AND PROVIDE THEM WITH INFORMATION

 
🏥 Medical Emergencies
1. Call 144 for ambulance
2. PROVIDE FIRST AID IF QUALIFIED
3. LOCATION OF FIRST AID KIT: [SPECIFY LOCATION]
4. NEAREST HOSPITAL: [SPECIFY NAME AND ADDRESS]
5. NEAREST PHARMACY: [SPECIFY NAME AND ADDRESS]

🌡️ Non-Emergency Medical Care
- MEDICAL HELPLINE: 0800 33 66 55
- LOCAL DOCTOR: [NAME AND NUMBER]
- LOCAL DENTIST: [NAME AND NUMBER]

🌪️ Natural Disasters
- FOLLOW INSTRUCTIONS FROM LOCAL AUTHORITIES
- EMERGENCY RADIO FREQUENCY: [LOCAL FREQUENCY]
- SHELTER LOCATION: [SPECIFY LOCATION]
- EMERGENCY SUPPLIES LOCATED: [SPECIFY LOCATION]

📱 Property Emergency Contacts
- PROPERTY MANAGER: PABLO THIERRY - +41 79 727 50 23
- BUILDING MAINTENANCE: PRO INTENDANCE +41 79 107 19 52
- KEY HOLDER: PABLO THIERRY - +41 79 727 50 23
Important Notes:
1. KEEP THIS INFORMATION EASILY ACCESSIBLE
2. FAMILIARIZE YOURSELF WITH ESCAPE ROUTES AND EMERGENCY EQUIPMENT LOCATIONS UPON ARRIVAL
3. CHECK SMOKE DETECTORS WHEN YOU ARRIVE
4. DOWNLOAD THE ALERTSWISS APP FOR EMERGENCY NOTIFICATIONS
5. SAVE ALL EMERGENCY NUMBERS IN YOUR PHONE
Property-Specific Safety Features:
- MAIN GAS SHUTOFF: [LOCATION]
- MAIN WATER SHUTOFF: [LOCATION]
- ELECTRICAL PANEL: [LOCATION]
- FIRE EXTINGUISHERS: [LOCATIONS]
- FIRST AID KITS: [LOCATIONS]
- EMERGENCY EXITS: [LOCATIONS]
- ASSEMBLY POINT: [LOCATION]

REMEMBER: YOUR SAFETY IS OUR PRIMARY CONCERN. IN ANY EMERGENCY, DON'T HESITATE TO CALL FOR HELP FIRST. IT'S BETTER TO BE CAUTIOUS THAN TO DELAY EMERGENCY RESPONSE.

Please take a moment to read through these procedures upon arrival and locate all emergency equipment and exits.