2/10 – Ungenügend
Juaria
22. Feb. 2025
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I’m aware that my resources were less than stellar. But I did expect a basic modicum of cleanliness. At $102 I should not have had to suffer the hell I experienced. Extended Stay America is a fairly reputable hotel chain. I had the option of 3 rooms which were all unsatisfactory. They all contained vermin droppings, which was indicative of a pest problem. They were not swept properly, and the surfaces were unclean. I retrieved a broom and dustpan from the front office and showed the desk agent pictures of the droppings I’d found. He assured me there were no mice on the premises. I knew better, but my circumstances at the time afforded me no other options. At best I was able to get about two hours of sleep. I heard continuous scratching sounds and something was more than likely living in the bed. Needless to say, my anxiety was through the roof. So by the time I finally acquired the ability to fall asleep, I surpassed the 11 a.m. check out time. I take full responsibility for my tardiness. Although the accommodations were unacceptable, Extended Stay is operating a business. I’m boiling mad at the agent who approached my room. She spoke to me in a manner of which I have never experienced. The tone of her voice. How she rolled her neck as she slowly drew out her words as if I was of limited intelligence. She spoke to me like I was pure garbage and informed that Dearborn Police would be there to escort me out at 12pm. NO ONE SHOULD EVER RENT A ROOM AT THIS ESTABLISHMENT ETERNALLY
Juaria
Aufenthalt von 1 Nacht im Februar 2025