Sadly I wasn't able to stay at this location. I booked the location on December 23rd and the host approved the booking. January 18th on check-in day I didn't receive my code. I messaged via the app, and 10 minutes after I called and left a voice mail. The host didn't respond to either. I called VRBO to see if I can get it resolved. VRBO called the host as well with me on the line and still no answer. While on the phone with them, towards the end of our call, I get a notification saying my booking was refunded. Granted this was all about 30 minutes of trying to get in contact with the host. What I receive next was a message from the host via the app and not even a returned phone call. The host states the system was having a technical glitch and it didn't appear on her schedule. I find this hard to believe as you accepted the booking back in December, how could it not show up? All I got was a "Sincere apology", and that's it. Didn't mentioned any alternatives, or no prompt to give me a code to let me in. I don't like to leave these reviews as I'm sure the location is amazing. This was an awful experience for me, probably the worst I've dealt with renting a location from someone. I'll still say give it a shot to try and stay here, just be more prompt with the host to be sure you're set day of or you'll be stuck in a situation like me.