8/10 – Gut
Maik Uwe
Mit der Familie gereist
29. Sep. 2024
Gut: Sauberkeit und Personal & Service
We were in this hotel for 7 days. Nice atmosphere, Location was inconvenient for all directions and highlights in Edinburgh. Breakfast Buffet was nice and sufficient. Cleanliness was very good. Personnel were friendly.
A Safe lacked inside the room. Although we had cash in hand we were compelled to use only card because everywhere the payments were accepted only with cards.
When we inquired from the Reception, they have a safe in the office and we can handover our belongings if we wish. We decieded to keep our 1000 Euro in their safe. We got a Code Tag and when we got it back before our departure, there was only 880 Euro. Either we could not prove or they were not responsible.
Warning : We never recommend the visitors to keep anything in their Safe, just because they dont take the responsibility of the safety.
It was really a nice stay at Holiday Inn Express, Picardi Place, Edinburgh up to the last evening of our holida.
Unfortunately this loss of 120 Euro made us with a bad surprise not because of money but because of the break of trust.
Maik Uwe
Aufenthalt von 7 Nächten im September 2024