2/10 – Ungenügend
Carole
Mit einer Gruppe gereist
2. März 2025
Verbesserungswürdig: Ausstattung
Worst hotel stay we have ever had. A much needed weekend break with a friend. Booked a twin room and was given a small double bed. Changed to a twin room and one bed had the springs showing through. Was then given another room. We were so cold overnight my friend slept with a polo neck under her pyjamas, her coat over her and her bath towel on top. The next morning there was no heating on and no hot water. It was too cold to have a shower. Told management and they said heating would be sorted. Breakfast was awful in an extremely cold dining room. We went into town and purchased some hot water bottles. No shower again before we went out for the evening as the water was cold and the room was really cold too. No heating again overnight or the next morning. Went to breakfast wearing our coats and took our hot water bottles with us. Awful,awful,awful. So disappointed
Carole
Aufenthalt von 2 Nächten im Februar 2025