Shima River

Very helpful staff. I had a pad lock that was stuck, in the end the staff provided me a big cutter to cut my pad lock off.

Close to a Naka-Okachimachi station, close to shopping Ameyoko, Ueno Park, and not far from Akihabara district. 14 floor is a bit warm with the morning sunlight straight on it even with the shades. Staff very polite and helpful. Nice offering of ramen throughout the day.

The hotel is clean, and it has a good atmosphere about it. There’s a relaxation room on the 3rd floor which is really nice and nice decorations throughout the hotel. The location is good and within walking distance to Tokyo dome and Tokyo University. What I do not appreciate about this hotel is the pretentious attitude of the staff. They have a really snobby and uptight anrrigance about them and it just seems really cold to me. I’ve stayed at this hotel multiple times. One bad experience I had was when I went to the Japanese restaurant in the hotel and felt unwelcomed because they were close to closing. In my most recent trip, when I attended breakfast, the staff looked past me and took the breakfast ticket of another foreign guest behind me and ignored me. So that’s two times with two different staff at the restaurants that left a bad taste in my mouth. While the hotel is nice, I’ll pass on staying again and going somewhere I feel more welcomed.