2/10 – Ungenügend
Gustavo
Mit der Familie gereist
3. Jän. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
MONEY TRAP
NO POOL, PAY FOR EVERYTHING
This hotel was one of the most disappointing and overpriced experiences I’ve ever had. While the nightly rate was advertised as X dollars the hidden fees nearly doubled the cost of my stay.
First, there’s a daily resort fee — which might be fine if the amenities were actually usable. However, the pool was under renovation, so the only thing the fee got me was a sense of frustration. Want to use an umbrella on the beach? That’s an extra charge, too. It felt like every basic amenity had a price tag attached to it.
The parking situation was infuriating. The only option is valet parking, which is charged daily per car. No self-parking, no alternatives — just another way to bleed guests dry.
And if you think the hotel staff will help you resolve anything, think again. I booked through Expedia, and any issue I raised was met with a shrug and a “you’ll need to contact Expedia” response. It felt like I wasn’t their guest at all — no accountability, no solutions, just passing the buck.
Ultimately, this is a costly per-night stay for nothing more than a bed and a shower. The complete lack of transparency and care for guests made this experience infuriating. Save yourself the money and book somewhere else —
Gustavo
Aufenthalt von 2 Nächten im Dezember 2024