4/10 – Schlecht
Debra
Mit einer Gruppe gereist
4. Apr. 2025
Verbesserungswürdig: Sauberkeit und Personal & Service
A friend and I stayed for two nights in the Rapunzel Cottage. The furnishings are old but not necessarily charming. The cottage was not clean - dirty carpet, lots of dirt under couch (an object rolled under and needed to be retrieved), cobwebs on interior windows, dusty coffee maker. My friend slept in downstairs bed and I upstairs. On second day, my friend had multiple insect bites and was in extreme discomfort. Upon returning home, friend was examined by a doctor who told her she had bedbug bites.
Prior to writing this review, I contacted owners to express my concern hoping that they would address the issue and if so, I would not feel need to share this with potential guests. Their response was, "Sorry about your experience. Yes, we need to deep clean the place more often with the furniture removed. We never had bedbugs. We think it is more likely mosquito bites or sand flea bites you got outside".
I can believe that they may not have had bedbugs in the past. However, that does not mean that they do not have bedbugs now. And for them to say that they can diagnose better than a doctor, feels very dismissive and presumptuous.
We spent more than $500 for a two-night stay and my friend continues to deal with the bites almost a week later.
To offer a balanced review, the owners provided wine, snacks, and a simple breakfast which were all appreciated. It was very pleasant and peaceful sitting outdoors in the evening and a short ride to downtown.
Debra
Aufenthalt von 2 Nächten im März 2025
