4/10 – Schlecht
Nick W.
28. Mai 2024
Verbesserungswürdig: Sauberkeit
BEWARE!
Very disappointed with this property and the host, Mayra Hernandez. The host is very unresponsive. I texted and called her multiple times, with no response. She only sent me the template instructions & rules for the property without answering my questions. Including that I need to ensure that the pool cleaning equipment is left in the pool or it could burn out the pump motor at which time I would incur a $$$$ charge despite it not being in the pool or operating at the time of check-in.
I rented this property on Memorial Day weekend for family to gather and enjoy the pool & jacuzzi. Upon arriving, I saw that the pool was filthy with dirt and debris floating on the water’s surface and on the bottom of the pool. The pool cleaning equipment was not operating. The jacuzzi was in worse condition with algae build-up and bird feces everywhere.
The pool’s pump filtering system sounded like it was running, however, there was no movement in the water. I texted Mayra. No answer. I called Mayra. No answer.
The Refrigerator & freezer had been set on OFF and no instructions were given on how to turn it on as our food items languished in room temperatures.
The Game Room was full of broken toys.
The TVs are all 32” (NOT 65”)
The Fire Pit did not work (no propane), despite 3 empty tanks strewn about the back yard.
The hot water ran out after only a few guests showered.
The Kitchen sink water pressure was a mere trickle.
Overflowing trash cans on the side of the house.
And much, much more!
Nick W.
Aufenthalt von 2 Nächten im Mai 2024