„The property sits in a very nice environment. Service was quite different by department. Breakfast service was great, personal customer oriented and very friendly.
Reception desk at times confused.
The bar closes at 11pm, that's ok, but having the area 5mins later cleared by security is competely overdone.
As the area is so nice, the hotel is frequently used for weddings (4 weddings on one weekend!). That`s a stress for the staff and for the other guests. The quiet environment is not as quiet ...
„The property sits in a very nice environment. Service was quite different by department. Breakfast service was great, personal customer oriented and very friendly.
Reception desk at times confused.
The bar closes at 11pm, that's ok, but having the area 5mins later cleared by security is competely overdone.
As the area is so nice, the hotel is frequently used for weddings (4 weddings on one weekend!). That`s a stress for the staff and for the other guests. The quiet environment is not as quiet ...
Holiday Inn Express Rochester - University Area by IHG
Holiday Inn Express Rochester - University Area by IHG
Holiday Inn Express Rochester - University Area by IHG
Holiday Inn Express Rochester - University Area by IHG
Holiday Inn Express Rochester - University Area by IHG
2.5-Sterne-Unterkunft
Brighton
7.8 von 10, Gut, (1003)
7,8/10
Gut
(1003)
„The staff was attentive and helpful - we got suggestions re where to have dinner nearby and they were overall lovely. The room was very clean, the heat worked perfectly (which was a real bonus bc it was frigid outside), ample towels, there was nothing we wanted that was not already provided. Staff even texted to make sure everything was up to snuff. I highly recommend this hotel. “
„The staff was attentive and helpful - we got suggestions re where to have dinner nearby and they were overall lovely. The room was very clean, the heat worked perfectly (which was a real bonus bc it was frigid outside), ample towels, there was nothing we wanted that was not already provided. Staff even texted to make sure everything was up to snuff. I highly recommend this hotel. “
„This place is pretty run down, and the room was very bare and had a lot of damage. BUT, the people were wonderful and if we needed anything, they figured out how to get it to us. There are no ice machines on the property, but ice trays in room, but a couple of them tasted bad. The place was 'somewhat clean' but smelled like pot in the hallways and urine by the doors (yes, even inside). The rooms (we had 2) all had a smell like smokers had been there. We were there 5 nights, and no cleaning ...
„This place is pretty run down, and the room was very bare and had a lot of damage. BUT, the people were wonderful and if we needed anything, they figured out how to get it to us. There are no ice machines on the property, but ice trays in room, but a couple of them tasted bad. The place was 'somewhat clean' but smelled like pot in the hallways and urine by the doors (yes, even inside). The rooms (we had 2) all had a smell like smokers had been there. We were there 5 nights, and no cleaning ...
„Clean room, comfortable beds, spacious suite and easy parking made the stay very pleasant. Close to the highway and a variety of restaurant options. “
„Clean room, comfortable beds, spacious suite and easy parking made the stay very pleasant. Close to the highway and a variety of restaurant options. “