2/10 – Ungenügend
Michael
Mit der Familie und kleinen Kindern gereist
30. März 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
DO NOT, UNDER ANY CIRCUMSTANCE, STAY AT THIS DISGUSTING PROPERTY. THE HEAVY SET GUY MANAGING THE PROPERTY IS EXTREMELY RUDE AND WILL TRY TO RIP YOU OFF. LOOK AT THE OTHER REVIEWS OF STAFF STEALING FROM GUESTS.
After an extremely long transcontinental flight, we were very tired but excited about our family trip back to Vietnam. As soon as we walked in, the fat f*ck running this extremely dirty and run down hotel tried to scam us into paying extra for breakfast and showed a bogus document from Expedia stating that we booked our stay for only 3 guests. Even after I showed him my receipt from Expedia, clearly showing 5 guests he insisted that we were in the wrong. We actually own rental property and use Expedia so I knew immediately he was lying and fabricated a fake document. After I threatened to cancel my reservation and give him a bad review, he finally shut his big mouth.
When we finally got up to our room, we immediately noticed it was absolutely filthy, super run down, black mold everywhere and the bathroom door didn’t even close all the way which means no privacy when showering.
We had to book another hotel late at night and pay double the normal price. My wife and children are Vietnamese and lived in Vietnam for many years so we know what to expect and this was not even close to a one star experience.
My photos back up all my claims so if these clowns try to respond with a denial, you know what the truth is. We are filing an official complaint with Expedia
Michael
Aufenthalt von 1 Nacht im März 2025