2/10 – Ungenügend
John
Mit dem Partner gereist
20. Dez. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
So the room booked wasn't anything very fancy but at first I had difficulty unlocking my door at first. The room B115 was a smoking room like requested but while using the bathroom I realized housekeeping isn't through and as detailed as expected. The open undercarriage of the sink had cobwebs and a lot of dust collecting. Looking infront of me to stand in shower Wall molding clearly wasn't safe to lean against and obviously had formally been damaged and not really repaired. Finally the worst thing I've ever had happen to my husband and myself during our stay. So around 2 in the early morning my husband was awake watching TV and couldn't sleep while I was sleeping outta the sheets and I was sleeping in the buff. Someone comes trying to unlock and enter our room. After he had listened to walking outside the room and the doornob was being aggravatedly wrestled with for about 5 minutes. Then footsteps. My husband had opened up the door with no one on the other side of the door but a suitcase alone. 5 more minutes go by calmly then the door to room flys open as a complete stranger flings open the door to walk in to see my butt-naked infront him waking me up at this moment while my husband rushes the man out of the room and saying you got the wrong room number! Something to be considered is did the stranger go back to the front desk gave them our room number which they just gave the stranger our room key without cross checking his identfication with my personal information given.
John
Aufenthalt von 1 Nacht im Dezember 2024