2/10 – Ungenügend
malcolm e.
24. Sep. 2022
Worst Experience Ever
Booked 4 night stay. Arrived late Thursday night. Property manager gave us the wrong door entry code. We had to book a hotel because no answer on phone. Contacted them next day to rectify. They contacted VRBO. Instead of refunding us for Thursday night, they ADDED Monday night. So now we are being charged for 5 nights instead of being refunded for hotel and Thursday night. Went back and forth for 4 MONTHS while property manager played innocent. In the end, VRBO only refunded hotel. Which turned out not to really be a refund since we were charged for a 5th night. Even offered to show toll receipts. No one cared. I or anyone I know will never book with VRBO again.
malcolm e.
Aufenthalt von 5 Nächten im Juni 2022