6/10 – Okay
Naomi
Mit dem Partner gereist
23. März 2025
Gut: Ausstattung und Zustand der Unterkunft
To start it off positive, the breakfast was great, the room was really beautiful and the staff was able to acommedate my wishes by giving us a room on a high floor and a birthday suprise. The location is amazing and a great connection point in every direction. Now the negative: the bathroom had mold in the shower and on the second day the smell in the room was so bad that we asked to get our room changed. The service upon check in was not really nice but at least she told be a belated happy birthday which was cute. But after we had put down our luggage to start our walk we dropped by the receptionist to ask for directions. Not only was he so rude and zero intrest in helping us but he was also more interested in his cellphone most of the time. On the other hand 100 points to "najan" i hope we got his name right. He was amazing he helped us change rooms enganged in plesant conversation and really turned the total stay for us with a lot of little things. Thank you very much for beeing amazing at your job! And also thank you to the bellman they were also quite nice.
P.s i think you should double check the transfer prices that you offer to guests. 120€ per ride is a lot. We booked over a different company and paid 40€ per ride and got picked up in a nice car even expedia offers 45€ per ride.
Naomi
Aufenthalt von 3 Nächten im März 2025