2/10 – Ungenügend
Edel
Mit der Familie und kleinen Kindern gereist
17. März 2025
Verbesserungswürdig: Personal & Service
The property was great. Comfortable, clean, the one issue I had was with the front desk clerk. Apparently a family had arrived a bit after midnight to the room above us and they were just stomping on the floor, I have a two year who also needs his sleep because I need my sleep. When I informed the clerk in the front to kindly ask if they can keep it down, he asked to allow them a few minutes to settle in. Ok fair enough, this few minutes turned into two hours and nothing was done to remediate the problem. Closer to 2am & multiple request to either move us or refund us the noise finally stopped . Their suggestion was to call the police ? No Im calling you, the person caring for the property. Then ironically enough after a restless night at 10:49am (check is out 11am) the cleaning staff rushing me to leave. Hilarious, not only did they failed to fix any issues they had the audacity to kick my family out as if we were there on a handout. I wish the experience would have been better for both my family and the review.
Edel
Aufenthalt von 1 Nacht im März 2025