8/10 – Gut
Angela
Mit der Familie gereist
18. März 2025
Gut: Sauberkeit und Personal & Service
We reserved a one bedroom suite with two queen beds and a couch to accommodate my husband and I and our two teenaged children. When we got to our room, we discovered we had been given just a single room with two queen beds, which was not sufficient. The man at the front desk told us that there were no two-queen suites available, but was quick to find an alternative option which worked out fine.
The biggest disappointment was that the pool was under construction. Nothing on the website gave indication of this, so other than calling the hotel to ask, there was no way for us to know. We were looking forward to using the pool of an evening, and it was frustrating to learn upon arrival that it wouldn't be an option. The hotel's website should have some indication when the pool is closed long-term!
Breakfast was good, the staff was polite and helpful. Overall our stay was nice, we just wish we'd known about the pool.
Angela
Aufenthalt von 2 Nächten im März 2025