2/10 – Ungenügend
Adam
Mit der Familie gereist
31. Dez. 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We stayed 3 nights at this condo, & if I had to do it all over, I wouldn’t have stepped foot into the building, & would have desperately tried to find a hotel instead of this abysmal condo.
On the first night we noticed the interior of the fridge was dirty, the TV was broken, a phone jack was falling out of the wall & one of the vents was covered up with foil & duct tape. We shared all this with the property contact who said they’d contact the cleaning service to get their input, instead of addressing the issues we flagged.
On day 2 we visited family most of the day, & after coming back from dinner, we were putting away our leftovers when we noticed a cockroach scurrying across the kitchen counter!
I immediately contacted the VRBO host requesting them to rectify the situation.
Instead of issuing refunds or offering other accommodations elsewhere, they asked us to provide proof of the cockroach in the apt.
So at 6am got the cockroach that we killed out of the garbage to & sent pictures & videos of all the problems.
They said they’d get back to us but never did.
We stayed away from the place all day, then when we returned late at night, when we tried to charge our phones, we noticed the outlets in the primary bedroom went out. The fuse blew. We tried to flip the breaker but that didn’t work either.
All the problems were shared with the VRBO host, pictures of each issue sent & they didn’t address a single thing. Worst. Experience. Ever.
I implore you to choose something else
Adam
Aufenthalt von 3 Nächten im Dezember 2024