6/10 – Okay
Dirk
3. Apr. 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The hotel is situated in a truly stunning location, featuring a beach, pool, and palm tree park that are nothing short of spectacular. The unique design of the buildings seamlessly blends into the landscape, adding to its allure.
However, despite its remarkable setting, the hotel is falling short in terms of maintenance and cleanliness. Litter is often scattered around the premises, and there is a noticeable lack of upkeep. While our room wasn't dirty, it didn't meet our expectations in terms of cleanliness. Additionally, the limited provision of towels for the pool, while understandable for environmental reasons, should be consistently addressed throughout the guest experience.
It's disheartening to note that the same issues mentioned in previous reviews still persist. While the hotel has the potential to be a true gem, it's being overshadowed by neglect. Taking prompt action to address these maintenance and cleanliness issues could transform it into a truly exceptional destination once again.
Unfortunately, based on our experience and conversations with others, it's unlikely that we'll return. However, we hope that the management will see this as an opportunity to rise to the challenge and restore the hotel's former glory.
Dirk
Aufenthalt von 4 Nächten im März 2024
