4/10 – Schlecht
Xiaoxiong
24. Feb. 2025
Verbesserungswürdig: Personal & Service
The experience of staying in Gravity Haus was fairly disappointing for below reasons:
1. Lack of and broken EV chargers
With the amount of EVs in CA, it is disappointing to see that there are only two EV chargers in the entire property. The chargers appear to be an after thought and one of them was not working.
2. Extremely Loud Generator
The area was hit by a winter storm and there was a power outage lasted through the night to early morning the next day. The generator kicked in as soon as the power was lost. Unfortunately, the generator was located right below my room and it was extremely loud. It totally ruined my night’s sleep and my initial impression of the property, what a poor design! I went to the hotel lobby to seek help from the only hotel employee that I can get hold of at the time (mid-night), unfortunately, no help was given and I was left on my own to the dark room and loud generator.
3. Dangerously Icy Road and Parking Lot
Also during the storm, the road and parking lot within the property were covered with a sheet of ice. No adequate de-ice work was done, and this left the travelers in dangerous situations to walk in/around the property.
Xiaoxiong
Aufenthalt von 2 Nächten im Februar 2025