4/10 – Schlecht
Peter
20. Feb. 2025
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The staff was very helpful and kind.
However, my initial room was under construction, so i got a different one. The room I ended up with had a nice bedroom area, but the bathroom was outdated and gross - black stains, dripping spout, toilet wouldn't flush at first until I took off the tank cover and got it to start filling, the sink faucets only would shut off if they were in a perfect position. I did not end up taking a shower as a result of the issues.
Also, the room was extremely cold. The heat had not been on at all before I arrived. And the wall heater was not sufficient - kept heating for 15 seconds, then it turned to cold air, back and forth. So, at midnight I still had not fallen asleep because it was so cold in there (50's) Plus, the "comforter" was not much of anything. When I went to the front desk, the person there was very helpful and was able to bring me an additional heater for the room, which eventually did get it heated up.
The breakfast was very poor. It was not much of anything. Waffle station and oatmeal, but the overall feel of the hotel was dirty, so I did not even want to mess with the food.
Just overall, it seems they are working to remodel some rooms, but had only done half of my room. The hallways had old, wore out carpet and many of the rooms doors were latched slightly open. I found an outside side door that was just there open - at it would not close until I pushed really hard to get it shut. It did not feel like a safe place.
Peter
Aufenthalt von 1 Nacht im Februar 2025