We arrived in the dark and absolutely could not locate this property in the poorly lit complex. Owner had ignored all our previous requests for check in information. We called VRBO, and Danna stayed on the phone with us for at least an hour until they could get in touch with the owner and we walked around the properties on Face Time until we got to the right door. Turns out he'd listed the condo number wrong.
After all that inconvenience, we finally entered. Pictures look great BUT THAT IS NOT WHAT YOU GET. The leather sofa has lots of rips and tears. The bathrooms had little bits of used soap bars. The toilet wobbled. Oh, and what did we find in the cleaning closet but a previous renter's Viagra pills--this is not a joke and we have photos to prove all this but will spare you a visual of what we encountered.
Worn out from our travel, we went to work defrosting the ice maker, hooked up the television, went out to get new batteries for the clock as well as bought tea towels, wash cloths, cleaning supplies, hangars, napkins, and sponges.
The traffic noise could only be controlled by going to the back bedroom and shutting the door.
Despite our numerous requests for compensation for this mess, the owner refused to even respond.