2/10 – Ungenügend
irfan, elk grove city
Mit dem Partner gereist
14. Apr. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Will you book a regular king bedroom with sofa room and upon arrival we were put in a king bedroom with a Jacuzzi instead of a sofa… okay cool whatever. It’s just two nights we’ll make it work. Anyways, the next morning someone kept knocking at our door while we were asleep and when I went outside for breakfast, the receptionist told me that we need to switch rooms because our room is already reserved. At such a short notice, we told them that OK but we are gonna be leaving town for the day and all of a sudden have to pack up all our stuff and move so we need some time. They kept knocking every 20 to 30 minutes, telling us to hurry so they can clean the room and get it ready for God knows who we then moved to our next room and all we did was put our bags there and left for Cincinnati. We got back to the hotel at 10 PM that night and all I did was use the bathroom and go to the bedroom to lay down and five minutes later to huge beetles or weird insects were flying around in the room so immediately I closed the bedroom door as I left. I grabbed our bags and keep in mind. We hadn’t even unpacked yet and went downstairs and said I need another room. But the staff had some attitude when I mentioned that I would love a refund for this night if possible. They said I’ll have to call and ask for Sam the next day. And while I was at the desk, a spider tried to crawl up my arms. At this point, I was so done with everything so I booked another hotel and left.
irfan
Aufenthalt von 2 Nächten im April 2025