8/10 – Gut
Colleen
12. März 2025
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Upon arrival (Feb 8) we were given a room with one bed. I told them I requested two beds and was told I could not change to a two bed room. Upon entering the one bed room, the bathroom smelled horridly!. We had to keep the door shut. I then looked up my reservation and lo and behold I did request two beds. (We were tired upon arrival and I assumed I made a mistake). I went back down to the front desk and showed her my reservation. We then switched rooms. We spent one night in that room. It was one the back side of the hotel. The roosters start very very early in the morning! And our shower had no hot water. So we requested another room on the front side of the hotel. Our stay was for 19 nights. From then on everything was great. We just had a rough start. The staff is friendly and the restaurant was lovely. When visiting our family in Malolos, we will be staying at the Acro again. They are building a casino close by!
Colleen
Aufenthalt von 22 Nächten im Februar 2025