4/10 – Schlecht
Pooja
Mit dem Partner gereist
6. Dez. 2024
Gut: Sauberkeit und Ausstattung
Overall if i didnt have any encounter with the host, i would have given 5 stars for the accomodation. But as the apartments are owned by different people ( my first ever experience with this type of accomodation at Expdeia). Exhausted after 8 hour flight we reached the Uptown Residence. Told the reception we are checking in and to be advised that they DO NOT have any information about our check in.
I was horrified. I then tried to phone the number provided on Expedia but the number was unreachable. I then sent message via Expedia and finally got hold of the host who hadnt advised the reception of our arrivial. And its not that we were checking in early or anything. We were checking in late and yet the communication was poor. To anyone using this accomodation as amazing as this is, please reach out to the host by messaging them to ensure they have advised the reception about guest arrivial.
Pooja
Aufenthalt von 3 Nächten im November 2024