2/10 – Ungenügend
Helene B., Wayne, PA USA
31. Juli 2024
Verbesserungswürdig: Sauberkeit
DO NOT STAY HERE
When we arrived we immediately were hit with a terrible odor and discovered a dead rat covered in maggots in the house. We also had no running water. The host continually promised that the "Property Manager" was on the way to fix things. No one ever showed up; I suspect there is no property manager. We removed rat and disinfected area ourselves. We eventually figured out how to turn water on and did that ourselves.
Master bath had huge puddle on floor and toilet was inoperable. We bought a new mop and cleaned floor ourselves. Host had told us about toilet/bath problem the day before and promised he would issue us a partial refund. Many other things did not work in house which was very dated. Pool was not heated until mid-week when pool guy came and I asked him about it.
Owner has completely ghosted us about refund. VRBO stinks and has been absolutely no help at all. All in all this was a very bad experience which is a shame because property has great potential.
Helene B.
Aufenthalt von 7 Nächten im März 2024