Here’s a clearer and more polished version of your review:
My experience at this hotel was disappointing. Upon arrival, I had arranged transportation through the hotel, which was supposed to cost $30. However, the driver who picked me up charged me $60 instead. My family, who arrived before me, paid the correct price. When I brought this up at the front desk, they confirmed the official price was $30. I questioned why I was overcharged, and the driver falsely claimed I didn’t have exact change, even though I had already given him the full amount.
When I got to my room, I noticed dried urine inside the toilet bowl, which made me question the overall cleanliness of the room. If they didn’t clean the inside of the toilet, I could only assume they didn’t properly clean the rest of the bathroom either. As compensation, the hotel offered my daughter and me a free breakfast, but with restrictions—we had to eat in the restaurant and couldn’t order room service. This offer was only valid for one day.
Additionally, I had informed the hotel in advance that I wouldn’t be able to check in on my scheduled arrival day due to airport issues preventing my flight from landing. I requested a refund for that night but never received a response. Since I booked through Expedia, I tried to contact them as well, but their phone lines were having technical issues, which made the whole process even more frustrating.
Overall, my stay was stressful due to poor service, lack of cleanliness, and issue
