8/10 – Gut
Chinwendu
18. Dez. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I stayed 8 nights which may have been my mistake. I travel for work so I have stayed in some of the best hotels in the world. My standards for a hotel might be different from others. This is a good place for a short stay. They have a lot of details to work through to be good for longer stays.
The good: 1) the staff were nice and professional; 2) the sheets were rough but this was the most comfortable mattress my 3 weeks in Colombia so far; 3) the aesthetics are nice but the rooms need better lighting; 4) varied breakfast options.
The bad: 1) they have the aesthetics down but are missing the details. I stayed for 8 nights and asked for a quiet room and was given the noisiest room right above the front door and onto the street. I should have booked the Marriott as I originally planned for a better stay but wanted to support a local hotel; 2) They shrunk my clothes in the dryer despite separating those that should not be put in the dryer, speaking to the front desk, the front desk putting them in a separate bag; 3) I had to ask for extra towels and toilet paper after three days as they were not putting any in the room; 4) I also had to ask for the sheets to be changed after 6 nights as they didn't change the sheets before then; 5) they kept putting a dirty used glass back for me to reuse in the room. i had to take it to reception to get it changed; 6) breakfast had a number of options but the 3 options I had were not good. The french toast was burnt, soggy, and tasteless.
Chinwendu
Aufenthalt von 7 Nächten im Dezember 2024