Hotels mit Concierge in Menorca suchen

"The hotel is really old and more like a -3 star hotel. I think the staff is doing their best but it’s very far away from 5star service, they are simply not trained well. We had interconnected rooms that worked well on the 7th floor with two kids. The elevators are probably from the 80ths and I was scared each time we had to go. The pools were old, and smelly / dirty and so bad none of us wanted to swim. Would definitely not let our kids swim in the pools. The beach is wonderful! And location is stunning. It was absolutely not worth the money and we won’t return. "