2/10 – Ungenügend
Sarah V.
8. Dez. 2024
Very Disappointed
Booked this property in July for two separate stays in October and December. The October stay, overall, was fine. It’s an older home & outdated, but we simply needed a place to sleep while we were attending a dog show in nearby LaPorte. Owner double-booked our December stay, claiming our paid booking “wasn’t on my calendar.” We were left to find last-minute accommodations in a hotel, resulting in another (almost) 150 in lodging costs. Owner said to “let me know” the price difference, leading me to believe he would cover our additional cost, (as double-booking was entirely his fault). Once I texted him the amount, he canceled my booking on VRBO and initiated refund only for the original booking amount, less a 59 fee for property damage insurance. Owner has ghosted me on all civilized communications through VRBO and texts to his phone number.. Very disappointed with lack of communication and follow-through. Will never book this property again, when I probably would have returned 3-4 times/year during the off-season to attend dog shows in nearby LaPorte. His loss on good renters that were respectful of his property and paid on time.
Sarah V.
Aufenthalt von 2 Nächten im Dezember 2024