4/10 – Schlecht
Alynne
Mit der Familie gereist
22. Dez. 2024
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
First time staying here..the front clerk on arrival was very friendly and helpful! Our room was perfect, very clean and comfortable.
The pool and hotub were in very rough condition, rust spots , cement cracked, paint chips all over..and jets not working in hot tub.
Once up in room after went to have a shower...the water hardly came up to shower..no water pressure and never got warm..so had to have cold showers.
Went to lock up room for night and deadbolt has been removed from door and just a hole in door plate where it used to be.
TV remote did not work but was able to figure out on tv.
Was quiet hotel for sleeping and bed was very comfortable.
Went down for breakfast..the coffee machine had no milk in it so instead of a latte it was water added to coffee. Juice machine did not have juice in it..and yogurt machine was broken.
I understand hotels are hurting, i think better if they cant keep up with all the breakfast options either put signs on the machines or remove them.
At check out the staff was really nice akd friendly..but when i let them know about the shower they seemed concerned but offered no resolution of a discount or any solution.
Alynne
Aufenthalt von 1 Nacht im Dezember 2024