6/10 – Okay
Ian
Mit dem Partner gereist
9. März 2025
Gut: Sauberkeit und Zustand der Unterkunft
The big negatives first.
I booked a classic room, paid extra for it.
Arrived at the hotel and was taken to.... A normal room.
The receptionist didn't bother to tell us we'd been downgraded, and when the difference in price was mentioned....this was completely ignored.
She tried fobbing us off saying it's the same kind of room, despite making one as a classic room with 4 poster and the other as a standard king size room.
Id paid for the 4 poster classic room not a normal one. It turns out that no one had cleaned the classic room. Had dirty bedding and towels etc.
So had a downgrade and they chose to ignore the extra money I'd paid. Bit fraudulent really.
The room we ended up with was ok, if I'd booked that room then I would have been pleased with it.
Location is beautiful, breakfast was lovely.
But the rip off and fob off will be the main memory.
Ian
Aufenthalt von 1 Nacht im März 2025