6/10 – Okay
Melanie
21. Feb. 2025
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The hotel was going through renovations which they didn’t stipulate at the time of booking.
The rooms were dark and dated, we booked a one bedroom suite which was extremely small (couldn’t walk round the sofa bed when it was pulled out) - (friends had the same room category twice as big however). The room was also filthy when we checked in and had to call for it to be cleaned (burnt food on the stove top and thick dust on the furniture) No turn down service, sofa bed for children was a DIY make it yourself affair. We arrived at 9.15pm nowhere to get food in the restaurant or the lobby bar as had all stopped serving food. The staff were great and good access to the village and slopes but this is a 3* hotel. Not worth the $1000 per night room charge. If you’re going to book get the most basic cheapest room for the location as just not worth it and you will leave feeling disappointed.
Melanie
Aufenthalt von 4 Nächten im Februar 2025